File Explorer, screenshots, backup, Microsoft Word — everything in the “I just want to get my work done” category.
The biggest productivity wins on a computer usually come from the basics most people skipped. Where files actually live (and how to find one that's gone missing). How to take and share a screenshot. What “Save” vs “Save As” actually does. Whether your backup is running. None of this is hard once someone walks you through it — that's what these resources do.
Ten minutes each. No signup, no cost.
The single most-useful skill on a Windows computer. Finding files, organizing folders, Quick Access, and the search box that solves most “where did I save it” panics.
Start CourseWindows + Shift + S, the Snipping Tool, and how to actually use a screenshot once you've taken one. Practical for emailing tech support or showing a grandkid what you're stuck on.
Start CourseThe 3-2-1 backup rule explained without jargon. The backup strategy Jerry sets up for managed clients, in 10 minutes you can hand to your team.
Start CourseOpening Word, picking a template (or not), saving it the first time, the difference between a Blank Document and the others.
Start CourseSelecting text, formatting (bold/italic/font), copy-paste, undo. The five operations that make Word feel less hostile.
Start CourseSave vs. Save As, .docx vs. PDF, where your saved file actually went, OneDrive vs. local. The most common “where did it go” questions answered.
Start CourseThe 5 places files hide on Windows (Downloads, Desktop, Documents, Recent, Recycle Bin), the File Explorer search trick that solves 80% of cases, and how to set up a folder structure you'll actually keep using.
Read PostBrowse the full Tech Talk blog — productivity tips, file management, Office topics, and more.
Browse Blog1-on-1 tutoring with Jerry — your computer, your pace, your questions answered. $125/hr in-home or on-site.