Lost photos. A drive that won't boot. Files accidentally deleted. A ransomware screen. Before you pay anyone, get an honest assessment of what's actually recoverable.
Call Jerry: 540.303.2410
Here's the thing about data recovery — honesty saves you money. A lot of shops will quote you a flat $500 just to look at a drive, then escalate from there. Jerry's approach is different. Before any meter starts running, you get a straight answer: can we get this back, what'll it cost, which files are realistic? If your data's gone, I'll tell you. If it's recoverable, I'll show you how and what. Either way you'll leave knowing what's true — and we'll talk about a backup so this doesn't happen twice.
Recognize yours? Call — most of these are recoverable.
Black screen, "no boot device," or just hangs at the manufacturer logo. The drive itself is often fine — we pull it, plug it into another machine, and copy the files off. Usually a same-day fix.
Emptied the Recycle Bin. Reformatted the wrong drive. Overwrote a folder. As long as you didn't save much new stuff after the mistake, recovery odds are very good.
The little USB or backup drive doesn't show up anymore. Could be the case, could be the drive, could be a connection issue. We figure out which, and usually the data inside is recoverable.
That's a mechanical failure — the drive heads are crashing. Stop using it. Every minute it stays on makes recovery harder. These often need a clean-room lab; I'll tell you honestly whether your data's worth the spend before referring you.
Files renamed with weird extensions, demand screen with a countdown. Don't pay. Don't even click the screen. Unplug from the network and call us — sometimes there's a decryption tool, often the answer is your backup.
SD cards and USB sticks lose photos all the time. Recovery odds are good if you stop using the card immediately. Note: phone internal recovery (no SD card) is a specialty — I'll refer you to a partner who handles it.
Three phases. The first one is always free.
Bring the drive in or call and describe what happened. I'll tell you whether this is logical (file system, accidental delete, dead OS) or physical (clicking, grinding, won't spin) — and what the realistic recovery odds and cost look like. No fee for the assessment.
If it's a logical recovery I can do, I'll quote you a price (usually 1–3 hours at $125/hr). If it's physical and needs a clean-room lab, I'll refer you to a specialist partner and tell you what they typically charge — so you know whether the data is worth the spend.
For jobs I do in-house: we image the drive first (so we never make it worse), then pull files. You walk away with your recovered data on a fresh drive, AND a conversation about a backup so the next "lost data" call doesn't happen.
Free assessment first. You always know the cost before any work starts.
Deleted files, corrupted partitions, dead OS, ransomware (sometimes), drive recognized but inaccessible. Done in-house.
Get AssessmentClicking, grinding, won't spin, electronic failure. Requires clean-room lab. I refer to a trusted partner and stay involved.
Talk FirstBefore any work, you get a straight read on what's recoverable, what it costs, and which files are likely to come back. Always.
Get StartedEvery data-recovery call ends with the same conversation: a backup that actually works.
The 3-2-1 backup rule explained in plain English. 10 minutes, no signup. If you take it today you won't be back here in 18 months.
Start Free Course$69/yr per desktop, $129/yr per server. Set it up once, Jerry watches it, files restore in minutes. Pays for itself the first time you need it.
Learn MoreIf a ransomware screen brought you here, that's an active virus, not just lost data. Cleanup first, recovery second. Call now — do not pay the ransom.
Learn MoreOften yes — if the drive is logically damaged (corrupt boot sector, dead operating system, accidental delete), recovery is usually straightforward. If the drive is physically damaged (clicking, grinding, won't spin up), it's harder and may need a clean-room lab. Either way, the first step is a free phone diagnosis — bring it in or call and describe what's happening.
Standard logical recovery runs $125 to $375 — usually 1 to 3 hours of work at $125/hr. Physical drive recovery requiring a clean-room lab is more expensive ($500+) and is handled by a specialty partner. I'll tell you upfront which category your drive falls into BEFORE any work begins.
Yes. Every job starts with an assessment that tells you what the realistic chance of recovery is, what it'll cost, and which files are likely to come back. I won't take your money on a job where I don't think we can recover what matters to you. If your data's gone, I'll tell you that too.
Sometimes. Older variants have decryption tools available. Modern, well-coded ransomware does not — once your files are encrypted, the only realistic recovery is from a backup that wasn't connected when the attack hit. This is why every virus-removal job ends with a backup conversation. Call before paying any ransom.
Most consumer storage: internal hard drives, solid-state drives (SSDs), external USB drives, thumb drives, SD cards. Server drives and RAID arrays are case-by-case. I do not work on phones — phone data recovery is a specialty I refer out.
Stop using the drive. Every minute a damaged drive stays powered on reduces the chance of clean recovery. If a drive is clicking or grinding, power it off completely. If you accidentally deleted files, don't save anything else to that drive. Then call 540.303.2410.
Free assessment first. No fee until you know what you're dealing with. Most logical recoveries are same-day. Call now — the sooner we look, the better the odds.
540.303.2410