Keeping your business working — and getting it working again fast when something goes down. Plans starting at $45/month.
Call Jerry: 540.303.2410
Hey there, business owners! I'm Skits. Jerry's been keeping small businesses running in Winchester for over 20 years — everything from two-person offices to shops with a dozen employees. He's not the kind of IT guy who talks over your head or tries to sell you stuff you don't need. He'll figure out what actually makes sense for your business, explain it in plain English, and keep things humming so you can focus on what you do best.
The real cost of an IT problem isn’t the repair bill. It’s the hours nobody could work.
Business continuity is a grand phrase for a plain question: if something breaks on a Tuesday morning, how long before your people are working again? For a small business in Winchester that usually comes down to four scenarios, and none of them are exotic.
The internet goes down. Everything cloud-based stops — email, files, card processing, the phones if they run over the internet. A failover path costs very little to set up in advance and is close to impossible to arrange while it’s happening.
A machine dies. One workstation is an inconvenience if the files live somewhere sensible and a genuine problem if they live on that desktop. Which of those it is gets decided long before the drive fails. If a machine has stopped, computer repair starts with finding out honestly whether it’s worth fixing or worth replacing.
Something gets encrypted. Ransomware is survivable when the backups are real, tested, and out of reach of the thing doing the encrypting. It is business-ending when they aren’t. That’s the entire argument for a backup that runs and gets verified, and for cleaning an infection up properly rather than hoping — see virus and ransomware removal.
The person who knows how it all works isn’t there. This one gets overlooked, and it’s the most common. If one employee is the only person who knows the passwords, the vendor contacts, and where things are plugged in, that’s a continuity risk wearing a friendly face. Documentation fixes it, and it costs nothing but the hour it takes.
None of this requires an enterprise budget or a disaster-recovery binder nobody reads. For most offices of one to a dozen people it means a verified backup, a way to keep working when the internet drops, machines that don’t hold the only copy of anything, and somebody who already knows how your setup is put together before the day you need them. That last part is the honest reason to have the same person doing your IT year after year — continuity is mostly a matter of somebody remembering.
Worth being straight about the limits: no plan makes downtime impossible, and anybody selling you that is selling something. The goal is to turn a two-day outage into a two-hour one, and to make sure the two-hour one doesn’t take your data with it.
Most small businesses start with break/fix. Here's why many switch to managed IT — and why it usually saves money in the long run.
Something breaks, you call, we fix it. Simple enough. But here's the catch — you're always reacting. You don't know what a month will cost you, and by the time you call, the problem's already costing you time, productivity, or both.
Break/fix works fine if your tech needs are light and you're comfortable rolling the dice. But once you've got a few employees, a network, and customer data to protect, the surprises start adding up fast.
With managed IT, Jerry monitors your systems, installs updates, runs security checks, and catches problems before they become emergencies. You pay a predictable monthly fee, and most issues get handled before you even notice them.
Think of it like an oil change vs. waiting for the engine to seize. One costs a little every month. The other costs a lot when you least expect it. Plans start at just $45/month — less than most business lunches.
Skits says: I've seen it a hundred times — a business owner calls after a crash, a ransomware hit, or a failed hard drive, and the recovery costs more than a whole year of managed service would have. It's not about fear — it's just math.
Here's what you actually get when Jerry's watching over your systems.
No surprise invoices. You know exactly what IT costs each month, which makes budgeting a whole lot easier. Plans start at $45/month per device — and that covers monitoring, updates, and priority support.
Most of the "emergencies" Jerry sees could've been prevented with regular maintenance. Updates get installed, disks get monitored, backups get checked — all before anything goes sideways.
Managed clients get priority support. When something does come up, Jerry already knows your setup, your systems, and your history. That means faster diagnosis and less downtime.
Antivirus, firewall checks, Windows updates, and ongoing monitoring. Jerry keeps your defenses current so you're not an easy target for ransomware, phishing, or data breaches.
No call centers. No ticket queues. You're working with one person who already knows your network, your software, and your pain points. That's worth more than any SLA document.
Jerry will tell you when something's worth upgrading and when it's not. He's not trying to sell you a new server every two years. If your current setup works, he'll keep it working.
"Jerry has been taking care of our business IT for years. He's always responsive, always honest, and he never tries to sell us something we don't need. When we switched to managed service, our downtime dropped to almost nothing. Best decision we made."
— Kevin, Winchester VA
Every managed plan includes these essentials. No hidden fees, no fine print.
No physical office doesn't mean no IT support. These services are built for distributed teams.
New equipment ships to SKTS. Jerry configures it, installs your software, joins it to your network, tests everything — then ships it to your employee, ready to go on day one.
Personnel change? Equipment comes back to SKTS. Jerry wipes it, reconfigures for the next person, and ships it out again. No sensitive data left behind.
No office for a server? Jerry hosts it at SKTS. Your team accesses it remotely, just like they would in an office. Jerry handles maintenance, backups, updates, and security.
Monthly fee, no surprise costs, no server closet to worry about.
Your team needs to access the office server, shared files, and internal tools from anywhere — securely. Jerry sets up VPN connections so your remote employees can work as if they're sitting in the office, with all the security of being on-site.
Encrypted connections, no exposed ports, no shortcuts that put your data at risk.
OneDrive, Google Drive, SharePoint, shared calendars — Jerry sets up your cloud tools so everyone can access, share, and collaborate on the same files from anywhere. No more emailing documents back and forth.
Need Zoom or Teams for meetings? Jerry handles the setup, the accounts, and the training so your team actually knows how to use it.
Remote offices are the new normal. Jerry's been setting up distributed teams for years — long before everyone else had to figure it out. Whether you've got two remote employees or twenty, he'll build you a system that works like everyone's in the same building. Call 540.303.2410 and let's talk through your setup.
No pressure, no contracts to sign on the first call. Jerry will take a look at what you've got, talk through what makes sense, and give you a straight answer. If managed IT isn't right for you, he'll say so.
540.303.2410Beyond the managed plan, here are the calls that come in most often.
Network-wide cleanup, isolation, prevention setup, and a phishing-awareness brief for your team. Business cleanups are quoted based on size. Free assessment first.
Learn MoreDead drives, accidental deletes, ransomware encryption. Free assessment first — you know what's recoverable and what it'll cost before any work begins.
Learn More$69/yr per computer, $49/yr per phone or tablet. Jerry installs it, monitors it, and handles threats so you don't have to. Real protection — not a trial that expired.
Learn MoreGroup training for your team — phishing & scam awareness, Microsoft 365 onboarding, password & account security, new-software rollouts. Jerry comes to your office; one rate covers the room. Quarterly briefings available.
Learn MoreEvery SKTS managed plan covers 24/7 system monitoring, Windows and software updates managed for you, antivirus and security monitoring, backup verification, priority remote and on-site support, network health checks, quarterly reviews and recommendations, and one point of contact — Jerry — who actually knows your business. No call centers, no ticket queues.
Plans start at $45/month per device on a 12-month plan, then it converts to month-to-month. Add managed antivirus at $69/year per computer or $49/year per phone or tablet. Project work and one-off repairs are billed at $95/hour for managed clients (vs. $135/hour standard).
Break/fix is reactive — you call when something breaks, you pay per hour, you have no predictable IT cost. Managed IT is proactive — Jerry monitors your systems, installs updates, runs security checks, and catches problems before they become emergencies. Most issues get handled before you notice them, and you have a predictable monthly fee.
The managed IT plan is a 12-month agreement, then it converts to month-to-month. Onboarding a new client takes real engineering hours up front (network audit, agent deployment, security baseline, backup setup), and a 12-month commitment is what lets me invest that time at the $45/device rate without marking it up. Most MSPs lock you into 1- to 3-year deals; one year is the floor that works for everyone.
Yes. SKTS offers an equipment depot (Jerry ships pre-configured machines to your employees), server hosting at SKTS, secure VPN setup for remote access to the office, and cloud collaboration setup (OneDrive, Google Drive, SharePoint, Zoom, Teams). Built for distributed teams with no central office.
Absolutely. Jerry often works alongside an internal employee or existing vendor to handle monitoring, patching, security, and after-hours coverage. He'll coordinate without stepping on toes. Call 540.303.2410 to talk through your current setup.
Yes. SKTS sets up, manages, and supports both Microsoft 365 and Google Workspace — including email migration, shared drives, calendar sharing, OneDrive/SharePoint, and security policies. Jerry also helps non-profits and qualifying organizations access discounted or free tiers.
In plain terms: if something breaks on a Tuesday morning, how long before your people are working again? For most small offices it comes down to four scenarios — the internet goes down, a machine dies, something gets encrypted by ransomware, or the one person who knows how it all works isn't there. Planning for those means a verified backup, a way to keep working when the internet drops, no machine holding the only copy of anything, and documentation so knowledge isn't stuck with one employee. It does not require an enterprise budget.
A backup answers “will we lose the data.” Business continuity answers “how fast are we working again” — and those are different questions. A backup sitting on a drive plugged into the server doesn't help if the ransomware reached that drive too, and restoring 200GB over a slow connection can take a day you can't afford. The realistic goal for a small business is turning a two-day outage into a two-hour one. No plan makes downtime impossible, and anybody promising that is selling something.
Need help at home too? We handle everything from virus removal to Wi-Fi troubleshooting — with patience and plain English.
Learn MoreWe're proud to support local non-profits with reliable, budget-friendly IT — so you can focus on your mission.
Learn MoreQuick, self-paced lessons on everyday tech topics. Train your team or brush up on your own — no signup required.
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