Slow internet, Wi-Fi dead zones, printer problems, hardware health, fix-vs-replace decisions — the “why isn't this thing working” bucket.
Most “the internet is slow” calls aren't internet. Most “the printer is broken” calls aren't broken hardware. Most “my computer is dying” calls are software, not hardware. Knowing the difference saves you money on the wrong replacement. The microcourses and posts below cover the diagnostic patterns Jerry uses on every repair call.
Ten minutes each. No signup, no cost.
Internet vs Wi-Fi (the difference matters), the restart-the-router fix that solves half of complaints, router placement, when to upgrade, 2.4 GHz vs 5 GHz.
Start CourseThe five fixes that solve most printer headaches before you have to call anyone. Restart, check the queue, reset the spooler, reinstall the driver, check the IP.
Start CourseWhen to fix what you have, when to upgrade what you have, when to start over. The math on age + repair cost + replacement cost, with examples.
Start CourseThe quick monthly check that catches problems before they become emergencies. Disk, RAM, temperature, fans, dust, cables. Plus the ergonomics piece (chair, monitor height, lighting).
Start CourseThe water-pressure-vs-sprinkler analogy, where the bottleneck actually lives, and the three fixes that solve most slow-internet complaints without calling the ISP.
Read PostWhy the cheap router from the cable company is holding back everything you own, what a good router looks like, mesh vs. single, and when to replace.
Read PostRestart, check the queue, reset the spooler, reinstall the driver, check the IP. The exact five steps Jerry runs through before anything else.
Read PostThe math: age + repair cost vs. replacement cost. When the laptop is worth saving, when it isn't, and how to tell the difference before you spend the money.
Read PostDesk setup, monitor height, neck/wrist pain, dust, cable management, fan noise. The monthly five-minute check that catches problems early.
Read PostBrowse the full Tech Talk blog — hardware tips, troubleshooting walkthroughs, gear reviews, and current Winchester-area hardware advice.
Browse BlogIf a microcourse or article didn't solve it, the next step is usually a 15-minute remote session.
