Zoom Basics — Getting Started

Chapter 1 of 4

Skits the SKTS mascot in business attire

Hey There! Welcome to Zoom Basics!

I'm Skits, and I work with Jerry over at SKTS — Shared Knowledge Technical Solutions. Today I'm going to teach you Zoom. Yeah, that Zoom. The one everybody started talking about a few years ago.

In about 10 minutes, you'll know everything you need to join calls, use the controls, and even set up your own meetings. Not bad for a Tuesday, right?

But first — what's your name?

What You'll Walk Away Knowing:

  • What Zoom actually is (spoiler: it's not scary)
  • Whether you need an account (you might not!)
  • How to join a meeting when someone sends you a link
  • What all those buttons do once you're in
  • How to host your own call and invite people
  • What to do when things go wrong (because they will, and that's okay)
Skits embracing the cloud

What IS Zoom, Anyway?

Zoom is a video calling app. That's really all it is. You open it up, you see people's faces, you talk. Done.

It got famous during the pandemic when suddenly everyone — grandparents, churches, doctors, schools — needed a way to see each other without being in the same room. And Zoom was right there.

Who Uses Zoom?

  • Families catching up across the country
  • Doctors doing telehealth appointments
  • Churches and Bible study groups
  • Book clubs and hobby groups
  • Businesses big and small
  • Schools and tutors

So if someone says "let's Zoom," they're just asking you to hop on a video call. That's it. Nothing to be nervous about.

Skits as a cyber hero

Do You Need an Account?

Okay, this is the #1 question I get. So let me clear this up once and for all.

Just Joining Someone Else's Meeting?

NO account needed! Someone sends you a link, you click it, you're in. That's it. Seriously.

Want to Host Your Own Meetings?

Then yes, you'll need a free account. Head to zoom.us and sign up. Takes about 2 minutes.

Setting up a new account? Make sure your password is solid. Our Password Security 101 microcourse has you covered.

Zoom Plans at a Glance

Plan Price What You Get
Workplace Basic Free One-on-one calls unlimited, group calls 40 minutes
Workplace Pro $14.16/mo Longer meetings, great for personal use or small teams
Workplace Business $18.33/mo Larger teams, more features
Enterprise Custom pricing Big companies with big needs

Here's the thing most people don't realize: one-on-one calls are completely unlimited on the free plan. The 40-minute limit only kicks in when you've got 3 or more people. And even then, you can just start a new meeting when time runs out. No big deal.

Skits the Quiz Master
Quick Check 1 of 6: True or False
Let's see if those first few slides stuck. I hear these myths from clients every single week. Let's bust 'em.

"You need a Zoom account to JOIN someone else's meeting."

"One-on-one Zoom calls on the free plan have no time limit."

"Group calls on the free plan are limited to 40 minutes."

"Zoom only works on computers — you can't use it on a phone or tablet."

Ready to dive in?

Pick how you'll be using Zoom and let's start the real learning:

📱 Phone or Tablet 💻 Desktop or Laptop

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