Communication Tools

Zoom, Microsoft Teams, out-of-office auto-replies, QR codes — the tools that connect you to other people.

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Skits the Handyman

The communication tools changed faster in the last five years than they did in the prior twenty. Video calls became normal. QR codes started showing up everywhere. The “out-of-office reply” became a target for impersonation scams. Microsoft Teams and Zoom went from optional to expected. Most folks pieced it all together as they went — these microcourses are the explainer you didn't get.

Free Microcourses on This Topic

Ten minutes each. No signup, no cost. Zoom and Teams have separate computer and mobile (iPhone / Android) tracks.

Zoom Basics

Joining meetings, hosting meetings, screen sharing, video and audio settings. Pick your device path (computer, iPhone, or Android) and you get instructions for what's in front of you.

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Microsoft Teams Basics

Joining a Teams meeting, the chat panel, screen sharing, raise-hand and reactions. Computer + iPhone + Android variants — pick the device.

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Out-of-Office Done Right

The five things you should NEVER put in an out-of-office reply (destination, return date, delegate's email, “unreachable” phrases, sentimental personal details), why scammers read auto-replies, and a safe template.

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QR Codes 101 (Consumer)

What QR codes are, how to safely scan one, why some restaurant QRs are sketchy, and what to do if a QR code asks you to install something.

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QR Codes 201 (Business)

Creating QR codes for your business — menus, contact cards, Wi-Fi access, marketing campaigns. The free tools that work and the upsell tools that don't.

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Want a personal walkthrough?

Especially useful when family wants to set up regular video calls or a small office is rolling out Microsoft 365 / Teams for the first time.

1-on-1 Tutoring Group Classes

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