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Newsletter
May
2026
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"We don't just fix computers — we educate."
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What's Happening
Scams, Files, WiFi & Learning:
Skits Maps Out May
Summer is coming, and with it comes the annual wave of travel scams, lost vacation photos, and slow WiFi right when you're trying to stream the game on the porch. This month Skits is tackling all of it — one topic per week, plus a brand-new course library so you can keep learning long after the newsletter lands.
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Skits' May Lineup
Skits here. Here's what I'm digging into each week this month — jump in wherever it helps.
Each week comes with a fresh blog post — click any card to read it.
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Week 1 · May 3–9
Scam Season Is Here →
Travel scams, fake delivery texts, and the phishing emails spiking every summer — how to spot them before you click.
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Week 2 · May 10–16
Where Did My File Go? →
File Explorer, Downloads folder, and OneDrive — where your computer actually hides things, and how to never lose a photo again.
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Week 3 · May 17–23
Why Is Everything So Slow? →
Internet vs. WiFi (they're not the same), the 30-second router reset, and the free fixes your ISP won't tell you about.
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Week 4 · May 24–30
You Don't Need a Degree — Just 10 Minutes →
The full SKTS course catalog opens up: 13 free courses, 10 minutes each. Pick one and feel confident with your tech.
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FROM
Jerry
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Folks, I want you to meet Skits.
He's been helping me around the shop for a while, and this month I'm making it official — Skits is our new Community Support Specialist. His office is open 24/7 at sharedknowledgets.com/tech-help-with-skits, and he's happy to help you figure out if an email is a scam, point you to the best learning resource for whatever's bugging you, or just answer a quick tech question without making you feel silly for asking.
He's patient, he's kind, and he never judges. I hired him for a reason: I figured out a long time ago that the people who learn to fix things themselves are the same people who trust you most when they CAN'T fix it. Skits helps people learn. That's what we do around here.
Stop in and say hi — I think you two are going to get along.
— Jerry
Say Hi to Skits →
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⚡ Tips & Tricks from Skits
Four Things I'd Teach You Over Coffee
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Scam Check
Hover before you click.
On a computer, hover your mouse over any link in an email — the real destination shows at the bottom of the screen. If it doesn't match who the email says it's from, don't click.
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Find Files Fast
Windows key + E.
Opens File Explorer instantly, no matter what you're doing. The fastest way to get to your Downloads, Documents, or Pictures folder.
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WiFi Wisdom
Router on the floor?
Move it up. Put it chest-height or higher, out of the closet, and in the middle of the house. WiFi beams outward — a router in the basement corner is fighting physics.
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Closed a Tab?
Ctrl + Shift + T.
Accidentally closed that browser tab you were reading? This shortcut brings it back. Press it again to reopen the one before. A lifesaver.
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Got a tech question you'd like Skits to tackle? Tell him here.
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Scam Alert
Summer Travel Scams Are Spiking
Fake vacation rentals, bogus flight-change emails, too-good resort deals. Quick rules: never pay via wire transfer or gift cards, always type the booking URL yourself, and if a 5-star resort is $39/night — it's not a deal.
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⚡ Quick Win
Restart Your Router Monthly
Unplug 30 seconds, plug back in, wait 2-3 min.
Fixes half of all WiFi complaints.
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Free Interactive Training
Your Complete Course Catalog
Every course is free. Each takes about 10 min. Click to start.
Safety & Security
Files & Productivity
Hardware & Connectivity
Communication & More
Browse All 13 Courses →
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Beyond the Microcourses
Some Folks Learn Better with a Person in the Room
Custom training for businesses, non-profits, churches, community centers, and civic groups. Jerry brings 40+ years of IT experience to YOUR space, YOUR schedule.
✓ Your church group wants scam training? Jerry's there.
✓ Your office staff needs password security? Jerry trains on their computers.
✓ Your community center wants to help seniors with tech? Jerry's favorite thing.
Group training & workshops: 540.303.2410
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Follow Skits
on Facebook
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Tips all week long — quick fixes, scam alerts, free course links, and the occasional goat story.
Follow SKTS →
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Two Ways to Get Help Quick question? Chat with Skits
Hands-on? Call Jerry at 540.303.2410 |
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Shared Knowledge Technical Solutions
1521 Martinsburg Pike
Winchester, VA 22603
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📞 540.303.2410
jerry@sharedknowledgets.com
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Free tech tips from your Winchester VA neighbor. No spam, just help.
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