At Shared Knowledge, we want to be as involved in your technology as you’d like us to be. We always offer free purchase consulting, but did you know that we will help you review your IT costs for the year and create a budget for next year?
As businesses evolve, so do the technical needs. Shared Knowledge can grow with you.
Which do you prefer? Only deal with issues when they arise? or Do you like to have insurance and be proactive? Read the types of services we provide below. Please keep in mind, this is not a comprehensive list. We offer 40 years worth of experience so we are prepared to advise you.
Break/Fix Computer Services vs. Managed IT Services
Break/Fix Computer Services
Overview:
- Reactive Approach: Services are provided only when something breaks or an issue arises.
- Pay-As-You-Go: You pay for each service call or repair as needed.
- Unpredictable Costs: Costs can vary widely depending on the nature and frequency of issues.
- Downtime: Potential for significant downtime while waiting for issues to be resolved.
- Limited Support: No ongoing monitoring or proactive maintenance.
Pros:
- Cost Control: Only pay for services when needed.
- Simplicity: No ongoing contracts or commitments.
Cons:
- Unpredictable Expenses: Costs can add up quickly with frequent issues.
- Downtime: Business operations can be disrupted while waiting for repairs.
- No Proactive Support: Issues are addressed only after they occur, which can lead to recurring problems.
Managed IT Services
Overview:
- Proactive Approach: Continuous monitoring and maintenance to prevent issues before they occur.
- Fixed Monthly Fee: Predictable costs with a subscription-based model.
- 24/7 Support: Access to IT support around the clock.
- Minimized Downtime: Quick resolution of issues and proactive measures to prevent disruptions.
- Comprehensive Services: Includes a wide range of IT support, from network security to data backup.
Pros:
- Predictable Costs: Fixed monthly fee makes budgeting easier.
- Increased Uptime: Proactive monitoring and maintenance reduce the risk of downtime.
- Enhanced Security: Regular updates and security measures protect your business from cyber threats.
- Scalability: Services can grow with your business, ensuring your IT infrastructure supports your needs.
- Expert Support: Access to a team of experienced IT professionals.
Cons:
- Ongoing Commitment: Requires a monthly subscription, which may seem like a higher upfront cost compared to pay-as-you-go services.
Why Choose Managed IT Services?
1. Cost Efficiency: With Managed IT Services, you get a predictable monthly fee that covers all your IT needs. This helps you avoid unexpected expenses and allows for better budgeting.
2. Proactive Maintenance: Our team continuously monitors your systems to detect and resolve issues before they become major problems. This proactive approach minimizes downtime and keeps your business running smoothly.
3. Enhanced Security: We implement robust security measures to protect your business from cyber threats. Regular updates and security audits ensure your data and systems are always secure.
4. Expert Support: Gain access to a team of skilled IT professionals who are dedicated to providing top-notch support. Whether it’s troubleshooting, strategic planning, or implementing new technologies, we’ve got you covered.
5. Scalability: As your business grows, our services can scale with you. We provide flexible solutions that adapt to your changing needs, ensuring your IT infrastructure supports your growth.
6. Focus on Your Business: With Managed IT Services, you can focus on what you do best—running your business. Leave the IT management to us, and enjoy peace of mind knowing your technology is in good hands.
Ready to make the switch to Managed IT Services? Contact us today to learn more about how we can help your business thrive with reliable, efficient, and cost-effective IT support.