Jerry Hickman

Owner and Senior Technician

Our Story

I started Shared Knowledge Technical Solutions more than 20 years ago to give Winchester-area businesses and residents access to reliable, affordable, and trustworthy computer repair and IT services. Whether you run a small business that needs dependable managed IT support, or you’re a home user frustrated with slow computers and unreliable help, we have the skills, patience, and experience to keep your technology working the way it should.

With over 40 years in technology, I’ve supported both hardware and software systems for businesses and individual clients. My background includes:

Certifications

• Microsoft Certified Systems Engineer,
• Microsoft Certified Trainer,
• Novell SysAdmin,
• and CompTIA A+ Instructor.

That training helps us provide accurate, efficient solutions for everything from network setup to Windows troubleshooting.

Community & Non-Profit Work

Community matters to us. We’ve worked closely with many non-profit organizations in the Shenandoah Valley, helping them set realistic budgets, plan for continuity, and maintain secure, reliable IT systems during times of change.

Our Values

At Shared Knowledge Technical Solutions, we take pride in being your local, friendly, and dependable technology partner.

Thank you for trusting us with your technology needs.

Jerry